Dealership broken model new automotive – earlier than it left the lot

By | November 3, 2018

(In Texas) I bought a automotive on Monday – yay! – a model new, 2019 Jeep Cherokee with 46 miles on it. I had a ton of points with the dealership and the gross sales division (I am a 22 12 months outdated lady and a primary time automotive purchaser, so sadly not shocked), however the automotive was an excellent deal and after taking a look at it and driving a distinct Cherokee round all weekend, I signed the paperwork and the automotive was off to be detailed. Whereas I used to be ready for my automotive to be detailed and delivered to me, the salesperson got here as much as me and instructed me the upkeep group backed my new automotive into one thing. There are dents within the the bumper and physique, and the paint was scratched for 10-12 inches. I used to be pissed, and was reassured that all the pieces can be repaired throughout the week. I used to be given a loaner automotive in the interim. Come right now, I’m instructed the automotive needed to be despatched to a physique store to be repaired, and it may be one other week earlier than I obtain it. I am completely furious, and requested the dealership if I can cancel all the transaction, contemplating I have never even pushed the automotive, they usually mentioned there is no such thing as a approach since paperwork has already been pushed by means of. What can I do right here? Is it my greatest wager to simply ask for some a reimbursement or can I combat for a full refund for whole buy contemplating I by no means acquired the automotive? submitted by /u/UTHT2018 [link] [comments]