Cancelled progressive auto coverage on the day subsequent month-to-month fee was due, however they’re charging me $75.

By | October 19, 2019

Simply what the title says. TLDR: fee was due on Sept 26, I cancelled on Sept 26, new protection took impact Sept 26. Progressive says I owe them $75 for “days we coated you.” My whole month-to-month premium with them was $123 and a few change per 30 days, I cancelled on the day the subsequent fee would have been due as my new coverage took impact that very same day. They’re saying I owe them $75 for days they coated me, however this makes zero sense as a result of if I have been to not pay on the due date, I do know full properly they’d instantly cancel the protection. I paid the day I started protection with them and every month-to-month fee pays for the subsequent month. Even when they coated me for a couple of days below a brand new month, I’ve a tough time believing I owe them $75. I requested an itemized invoice earlier than I will pay something. They stated they despatched one which I by no means obtained at my new tackle. Once I spoke with them to cancel, they’d my tackle from two properties in the past on file regardless that they’d despatched mail to my prior tackle and I had equipped my most up-to-date prior tackle to them. So, I do not doubt that they despatched the invoice to the fallacious place even after I gave them my new tackle. ETA: I had gone by way of the steps within the app to estimate what it could price so as to add a second automobile however by no means equipped the VIN. On my fee schedule for Sept 26 they’d that they have been going to cost me the premium for 2 autos as a substitute of 1 regardless that I by no means formally added the second automobile. CSR swears they’re solely charging me for protection on one automobile, I am unsure I imagine it. submitted by /u/WaY_WeiRd [link] [comments]